Permitting Portal

Welcome to the Online Permitting Portal for the Town of Oak Island!

This service will allow users to manage permitting and project plan reviews in one convenient online location.

Users can apply for permits, pay invoices, request inspections, and view plan review and inspections statuses through the portal.

Supported permit applications in the system include:

New Single-Family Residential
Development
Driveway
New Commercial/Multifamily
Accessory Structure
Permanent Signage
Demolition
Fence
Mechanical
Electrical
Plumbing
Residential Addition / Alteration / Repair
Fire Protection & Change of Use
Temporary Signage

Before accessing the Portal:

Users must create an account prior to accessing the Portal (see the “Account Setup Instructions” below). Once an account is requested, please allow up to 48 hours to receive an email with initial login and password information.
Please review the “User Guide” and “Account Setup Instructions” tabs below. A PDF version can also be downloaded for future reference.

Use the tabs / buttons provided below to learn more and access the Portal.

User Guide

PERMIIT SUMMARY PAGE

Displays a list of all permits associated with the contractor (summary may include permits for multiple project addresses). Select “View” on the right side of the screen to view any of the listed permits.

PERMIT INFO

In permit view, select “permit Info” on the left side of the screen. All permit details are displayed in subtabs.

GENERAL INFO

Permit status
Property/owner info

DESCRIPTION OF WORK

Conditions of approval

BUILDING CODE INFO

Assigned contractor by code

FEES

PLAN REVIEW

Plan review status
Reviewer assignment
Comments

INSPECTIONS

Inspection requests
Inspection status
Comments

INSPECTION REQUESTS

Start on the “Permit Summary” page and select “View” on the right side of the screen for the selected permit. On the left, select the “Permit Info” tab, then select “Edit” at the bottom left of the page. (If you select “Permit Summary”, you will have to reselect the permit). Navigate to “Inspections” on the blue bar, then select “Request” located to the right of the desired inspection. Enter the requested date and time (subject to change) and select “Save” at the bottom of the page

ADDING ATTACHMENTS

From the “Permit Info” page, select “Attachments” (next to Permit Issue Date) nearthe top of the screen. Select “Add.”

PERMIT SEARCH

From the “Permit Info” page, enter the Application ID, Permit Number, Map/Parcel/Block Number, Property Location (address), or Owner Name. Select “Search”.

APPLYIING FOR A PERMIIT

Step 1: From the “Apply for a Permit” tab on the left, enter or search the location (address), Owner Name, and Parcel ID then select the Permit Type, Work Type, and Use Type from the drop-down boxes. Write a brief description of the proposed work ex. “electrical upgrade for an existing pool.”

Step 2: Complete the application. A fillable pdf may be available for certain permit types and will appear to the right of the page. The fillable pdf must be saved to your computer and then uploaded to “Attachments” located on the bottom left of the page. The fillable pdf will not submit with the application unless it is saved and uploaded. For all other applications (available on Town website) they must be scanned (if completed by hand) or uploaded (if digitally filled) by selecting “Attachments”. The completed application must be in “Attachments” to be processed.

Step 3: (Optional): Estimated fees may be calculated by selecting the “+” to the left of the permit type. From the drop-down list enter the “Quantity” of each permitted element, the “Estimated Total” column will autofill.

Step 4: Select “Submit” at bottom left of screen.

MAKE PAYMENTS

From the “Make Payments” tab on the left, enter the “Customer ID” and “PIN”. Contractor Customer ID and PIN can be found on the top right of a previous invoice (Account ID) or by calling the permitting desk at (910) 201-8046 or (910) 201-8048. Please note, some contractors may have multiple Customer ID’s and PINs for each trade/license type. Only invoices assigned to the specific Customer ID will appear.

CHECK PERMIIT STATUS AND REVIEW COMMENTS

From the “Permit Summary” tab, select “View” on the chosen permit. When on the “General Info” tab of the blue bar the overall permit status can be seen to the right. On the “Plan Review” tab of the blue bar, the status of each plan review (CAMA, Building, Zoning, Stormwater, etc.) and all review comments may be viewed.